Customers: Retail, Corporate, Institutional, Government & Embassies
Azizi Bank has invested comprehensively on technology in its endeavor for superior customer service. It has procured the world’s top banking software - Flex Cube to migrate from its existing software. These initiatives are taken in order to make our bank much more customer friendly & tech savvy. It is estimated that although 37% of the population lives below the poverty lines, a large segment is mobile savvy with compatible internet facility, especially amongst the young generation. With the introduction of M - Paisa and Mobile Wallets, it is expected that a large share of the money transaction in the country would be routed through the Bank.
On the above lines, Azizi Bank launched the first mobile based wallet application in the country named as “AZI PAY” by which customers can have all facilities of banking including mobile recharge and utility bill payments.
Cash Deposit Machines are launched at selective branches for an effective and much quicker transactions 24*7. Azizi Bank has started agent based banking services aiming towards financial inclusion. It is for the first time that a bank in Afghanistan is reaching out to the unbanked strata of society by sending its agents to their door steps. The agents will carry devices that will support full-fledged banking services including account opening and biometric authentication of customers.
The bank has plans to start merchant acquiring business by setting up a decent network of Point of Sale (POS) devices across the country. These devices will enable the customers to make retail payments using their cards or biometrics. The Bank have launched Payment Gateway solution that will make online shopping possible for the customers using their cards or internet banking.