Our Customer Profile, Products & Services

Customers: Retail, Corporate, Institutional, Government & Embassies

Products

  • Savings & Current Account in USD, Afghani, Euro and GBP
  • Term Deposits in Afghani & USD
  • Royale Current Corporate Accounts
  • Senior Citizen Savings Accounts
  • Kids Savings Accounts
  • Salary Accounts with Zero Balance Facility
  • Master Card: Debit/Credit/Prepaid
  • ATM Cards
  • Student Loan

Services

  • Money Exchange Services Forex business
  • Collection of Cheque, Instruments, Bills, Documents
  • Issuance of Pay order / Cash Order /Bankers, Cheque
  • Local and International remittance facilities vide SWIFT
  • Fund-based (Term/Working Capital Loans) and Non-fund based facilities e.g. Letters of Credit and Financial/Performance Guarantees for Trade and Industry
  • Fast and Easy transfer of funds through Western Union Money Transfer Services
  • Special Remittance facility to remit in Indian Rupees to any Bank A/C in India
  • Internet Banking
  • Mobile/SMS Banking
  • Payment Gateway Solutions
  • AZIPAY - Mobile Wallet
  • Agency Banking
  • Push SMS Facility: alert for each transaction
  • ATMs


Digitalization Phase

Azizi Bank has invested comprehensively on technology in its endeavor for superior customer service. It has procured the world’s top banking software - Flex Cube to migrate from its existing software. These initiatives are taken in order to make our bank much more customer friendly & tech savvy. It is estimated that although 37% of the population lives below the poverty lines, a large segment is mobile savvy with compatible internet facility, especially amongst the young generation. With the introduction of M - Paisa and Mobile Wallets, it is expected that a large share of the money transaction in the country would be routed through the Bank.

On the above lines, Azizi Bank launched the first mobile based wallet application in the country named as “AZI PAY” by which customers can have all facilities of banking including mobile recharge and utility bill payments.

Cash Deposit Machines are launched at selective branches for an effective and much quicker transactions 24*7. Azizi Bank has started agent based banking services aiming towards financial inclusion. It is for the first time that a bank in Afghanistan is reaching out to the unbanked strata of society by sending its agents to their door steps. The agents will carry devices that will support full-fledged banking services including account opening and biometric authentication of customers.

The bank has plans to start merchant acquiring business by setting up a decent network of Point of Sale (POS) devices across the country. These devices will enable the customers to make retail payments using their cards or biometrics. The Bank have launched Payment Gateway solution that will make online shopping possible for the customers using their cards or internet banking.

Contact

Contact our department for any help


Email
customerservice@azizibank.af

Phone
+93 (0) 701 80 15 15 (International)
15 15 (Domestic)